Privacy Notice

Geralene Studios is committed to protecting your privacy and personal data.

We collect and process personal information including your name, contact details, order information, and consent documentation for the purpose of fulfilling your order and providing our services.

With your consent, we may also retain your email address to send occasional newsletters or updates from Geralene Studios. You can withdraw this consent at any time.

Any memorial materials provided (such as ashes or hair) are handled with the utmost care and respect. These materials are used only for your commissioned piece and are never shared or reused. Any unused materials are returned where possible.

Personal data is stored securely and is not shared with third parties, except where required for order fulfilment (such as postal services).

Your data is retained only for as long as necessary and in accordance with UK GDPR.